Sarah Makoski

About Sarah Makoski

Customer-centric engagement manager with 8+ years working alongside Enterprise customers to achieve business goals with software solutions.I am a Cloud Migrations Manager and AI Delivery Manager at Atlassian, managing and supporting data migrations to Atlassian cloud products and collaborating on various optimization and AI-driven solutions using Atlassian Rovo.Previously I led engagements and designed solutions and implementations of Zendesk software for Enterprise customers as part of a Professional Services team of consultants and engagement managers.Currently based in southwest Colorado, I work remotely from home. Outside of work I enjoy adventuring in the outdoors and traveling.

Experience

1. Cloud Migrations Engagement Manager

   Atlassian

   Jun 2023 — Present

   Manage large customer data migrations and consult on strategy and migrating tooling capabilities, while connecting teams and collaborating to drive a successful migration to the cloud. When not focused directly on customer engagements, I lead and assist optimization initiatives with automations and AI-driven solutions to help simplify and improve processes.

Education

• Madison Area Technical College

  Liberal Arts Transfer, Liberal Arts and Sciences, General Studies and Humanities

  2011 — 2013

• University of Wisconsin-Madison

  Bachelor of Science (B.S.), Life Sciences Communication and Digital Studies

  2012 — 2015

• Waukesha County Technical College

  Graphic Design

  2009 — 2010

Skills

• Microsoft Word
• Management
• Customer Service
• Photoshop
• Microsoft Office
• Sales
• Social Media
• Teamwork
• Advertising
• Public Speaking
• Research
• Newsletters
• English
• Event Planning
• Powerpoint
• Microsoft Excel
• Marketing
• Retail