Sarah Mabes
Account Consultant - Small Group
- Role
- Account Consultant at The Cigna Group
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
Experience
Account Consultant
Nov 2024 — Present
Manage the new business and renewal process for the small group market, including the preparation and communication to brokers/general agents within Arizona, Georgia, and Tennessee• Create quotes for broker partners to support their clients in finding the plan options that best suit their needs• Assist with monitoring and identifying service trends, as requested, to allow for immediateresolution of any service issues• Collaborate with operations and marketing to effectively create processes and materials to support our clients• Serve as an intermediary between agents and their clients for any billing or customer services needs and escalate issues to drive recovery efforts• Help agents/agencies become properly appointed and provide guidance with our processes, portal, and products
Education
Centenary University
Biology and Theatre Arts: Dance Concentration
2011 — 2016
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