Sarah Kultgen
Lead Customer Success Manager
- Role
- Lead Customer Success Manager at Amperity
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Sarah Kultgen
Enterprise account management professional with 13+ years of experience managing strategic relationships with Fortune 500 clients across SaaS, ecommerce, healthcare, and enterprise technology platforms. Proven ability to grow and retain enterprise accounts by driving platform adoption, delivering data-driven insights, and translating complex data ecosystems—including AI/ML-powered customer data platforms—into measurable business value. My mission is to provide exceptional service to expand accounts, analyze and present ROI metrics, and utilize customer feedback for product and service enhancement. I also collaborate with cross-functional teams to deliver innovative solutions and drive customer loyalty and satisfaction. I am passionate about leveraging my MBA and my expertise in the tech industry.
Experience
Lead Customer Success Manager
May 2025 — Present
Education
University of Missouri
MBA, Marketing
2009 — 2011
Smith College
Bachelor of Arts, Economics
2001 — 2005
Skills
- Event Management
- Data Analysis
- Marketing
- Research
- Press Releases
- Customer Service
- Advertising
- Management
- Training
- Analysis
- Social Media
- Microsoft Excel
- Market Research
- Leadership
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