Sarah Jane Smith

About Sarah Jane Smith

Cloudsecretary is a company specialized in virtual assistants and online administrative services for entrepreneurs, SMEs and freelancers.Now, with Cloudsecretary, you can have a virtual office anywhere in the world! Giving your business the possibilty to branch out your products and services. We can offer you a local mailing address, phone number with a local area code, and a Cloudsecretary who will answer in the spoken language of your target market.When you have a lot of clients, it can very difficult to attend to all of them yourself.Your Cloudsecretary gives your clients an impression that your company is big, organized and successful. We take care of administrative tasks such as answering and filtering your calls, organizing your agenda and making your clients feel attended to while you work!With Cloudsecretary you are be able to provide basic services that all of your clients would expect of you without having to make any large investments or commitments. Our Cloudsecretaries can attend to basic administrative tasks while you can focus on what is really important: turning your idea into a real business!With your Cloudsecretary you will never miss a call while you are busy dealing with a customer or doing an important task. Have your very own Cloudsecretary schedule your appointments and deal with all your incoming calls with the utmost professionalism and efficiency.

Experience

1. Customer Relations Manager

   Cloudsecretary

   Nov 2013 — Present

   Customer Relationship Management. Caring about customer service engagement.Reporting to Customer Service Director, I´m responsible to ensure customer’s needs satisfaction.

Education

• The University of Chicago

  Economics - PhD

Skills

• Media Relations
• Customer Relations
• Customer Retention
• Customer Service
• Customer Satisfaction
• Social Services