Sarah Horvitz
Clinical Laboratory and Quality Control Professional
- Role
- Quality Control Supervisor at Technical Safety Services
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Sarah Horvitz
I’m a healthcare/laboratory operations and quality professional with experience improving workflows and strengthening member and patient experience across clinical, laboratory, and regulated environments. In my current role as a Quality Control Supervisor at Technical Safety Services, I lead a remote team supporting FDA and ISO‑regulated clients. I partner across operations, laboratory, and customer‑facing teams to evaluate compliance, streamline workflows, and reduce operational risk. My work includes reviewing complex documentation, analyzing data trends, and driving corrective actions that improve accuracy and service delivery.My background spans clinical care (CNA), CLIA‑regulated lab operations, and quality systems, giving me a grounded understanding of how frontline users interact with procedures, technology, and constraints in fast‑paced healthcare settings.I hold a Bachelor\'s degree in Biology with a minor in Psychology from NC State, which informs my analytical and human‑centered approach to problem-solving.I’m exploring opportunities in healthcare operations, member experience, digital health platforms, quality and process improvement, and cross‑functional roles that support better workflows and better care.
Experience
Quality Control Supervisor
Sep 2023 — Present
Lead a remote quality team supporting FDA and ISO‑regulated clients, overseeing daily workflow, training, performance development, and cross‑functional coordination. Partner with operations, laboratory, and customer‑facing teams to review documentation, evaluate compliance, and resolve issues that impact service delivery and client experience.Analyze data trends, identify workflow gaps, and drive corrective actions that improve accuracy, turnaround time, and operational consistency. Support process improvements across multiple teams by clarifying requirements, updating documentation, and strengthening communication pathways.This role deepened my experience in healthcare operations, platform‑adjacent problem solving, and managing quality in fast‑paced, distributed environments.
Education
North Carolina State University
Bachelor's degree, Biology/Biological Sciences, General
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