Sarah Holberg
Principal Product Manager - AWS Systems Manager
- Role
- Head of Product -operator Tools at Amazon Web Services (AWS)
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Sarah Holberg
A leader with a proven record of accomplishment in product management, customer experience strategies and program management. Building and advocating for better user experiences, with a customer first mentality. I am passionate about developer experience and building inclusive tech communities. A collaborative and approachable leadership style with a strategic mindset. KEY SKILLS Product & Program Management Cloud MigrationAgile Engineering User Experience Customer Experience KEYWORDS CX, CSAT, NPS, Cross-functions, Value, Outcomes, Deflection, Strategy, People, Global Self-Service, Success Support, Help, Product Engineering Optimize, Content, AI, Automation, CoE, Trusted, Personalized. ITIL Foundations Certified Hands-On Leadership ITIL Incident, Change & Problem Management Resource Utilization Application Design ITIL Process Design, Development & Implementation Infrastructure and tools Problem Resolution
Experience
Head of Product -operator Tools
Jul 2023 — Present · Seattle, WA, US
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