Sarah Heron

Business Support Officer @NHS Lothian

Edinburgh, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2025 — Present

Business Support Officer @NHS Lothian

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Edinburgh, GB

EDUCATION

2005 — 2007

Edinburgh Telford College

Higher National Diploma, Beauty Therapy

2019 — 2025

Heriot-Watt University

Master of Science (distance learning) MSc - , Safety, Risk and Reliability in Engineering

2007 — 2009

Edinburgh Napier University

Bachelor of Science (BSc), Sport and Exercise Science with Sports Injuries

SKILLS

MarketingRecruitingNegotiationSalesOffice ManagementInterviewsLead GenerationDatabase AdministrationInsuranceHR ManagementRecruitmentInsurance BrokerageUp-SellingFinancial ServicesDiary ManagementCustomer ServiceB2c SalesAdministrationComplaint HandlingInterviewingLeadership

ABOUT SARAH HERON

Focused on analytical precision and process optimization, I thrive in fast-paced environments where adaptability and quick decision-making are crucial. My mission is to enhance operational efficiency while fostering a culture of collaboration and excellence within the organization, aligning with its goals to deliver superior services. I am passionate about driving improvements that translate into tangible business outcomes and create value for both the team and our customers. Drawing from my experience as a Practice Manager at West End Vets, where I managed multi-site operations and performed critical audits, I bring a structured approach to problem-solving and process refinement. My expertise in business process improvement and adherence to regulatory standards enables me to contribute effectively to organizational success.

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