Sarah Henson
Trip Development, Operations Expert, International Trip Leader
- Role
- Operations Expert at Backroads
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Sarah Henson
Mission-driven leader with 8+ years of experience across travel, tech-adjacent, and social impact spaces. I specialize in turning human insight into scalable systems—whether I’m leading global teams, building training programs, or improving user experience for 100k+ travelers.I’ve designed itineraries for 400+ guests, led cross-functional software transitions, and brought trauma-informed, equity-focused practices into every layer of leadership. My background in behavioral health and policy adds depth to my operational mindset, helping me bridge people and performance with clarity.Passionate about purposeful work, I thrive in roles where strategy meets service—and where teams are empowered to grow.
Experience
Operations Expert
Sep 2023 — Present
Managed regional contracts and operations in New York Finger Lakes Region, overseeing bike inventory, van fleet, housing, and warehouse.• Established efficient systems and fostered a welcoming culture for staff in the region.• Promoted to Operations Expert for Glacier National Park, coordinating bikes, vans, inventory, team of trip prep specialists, housing contracts, and National Park/Canadian Border Patrol relations.
Education
University of Tennessee, Knoxville
BSW , Social Work
2014 — 2018
University of Tennessee, Knoxville
Master of Social Work - MSW, Organizational Leadership
2018 — 2019
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.