Sarah Hall
Customer Support Assistant @Konica Minolta Business Solutions UK Ltd
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WORK HISTORY
Customer Support Assistant @Konica Minolta Business Solutions UK Ltd
Investigated orders for consumables using ebiz, Query Log and SAP to ensure cost of sale was controlled and managed • Supported internal and external customers with enquires relating to customer accounts and all areas of the ordering process, within SLAs • Proactively set up customers for auto ordering to streamline their ordering experience and promoted use of self-service portal • Liaised with various teams including Finance, Logistics and Technical Teams to ensure customer enquiries were fully resolved by all relevant departments • Trained new starters on all systems and processes
EDUCATION
Cordwainers College
Year one completed of BA (Hon's) Design, Marketing & Product Development (Footwear/Accessories)
Leicester College
Diploma, Footwear Design & Technology
ABOUT SARAH HALL
Reliable, highly motivated, organised individual with considerable experience in customer service. A quick and adaptable learner with excellent communication and multi-tasking abilities. Searching for a position within a sustainable business to utilise my knowledge and skills to actively contribute to the success of the business and be part of the solution to the climate crisis.
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