Sarah Gravlin

Sarah Gravlin

Healthcare Technology & Client Success Leader

Role
Client Success Lead at Chartswap
Location
Kansas City, MO, US
LinkedIn followers
500 followers

About Sarah Gravlin

I’m passionate about being part of healthcare because I thrive in mission-driven work…

Experience

  1. Client Success Lead

    Chartswap

    Sep 2023 — Present

    Client success leader driving proactive customer engagement program for over 200 providers delivering medical, imaging and billing records through release of information requests. I develop and execute scorecard reviews with clients, focusing on KPIs that provide insights to drive action-oriented improvement in business and operational outcomes, as well as monitor client satisfaction to identify tools, processes or programs that improve client satisfaction.

Education

  • University of Missouri-Columbia

    Master of Health Administration

  • Northwest Missouri State University

    Bachelor of Science

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