Sarah Gallagher
Community Associate @WeWork
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WORK HISTORY
Community Associate @WeWork
Berkeley, CA, US
Served as the primary point of contact for members, delivering a welcoming, high-touch community experience- Managed daily front desk operations including check-ins, mail handling, and meeting room bookings- Supported onboarding of new members and assisted with move-ins, tours, and membership inquiries- Coordinated and executed community events to drive member engagement and retention- Collaborated with facilities and operations teams to ensure a clean, functional, and well-stocked workspace- Addressed member questions and concerns promptly, maintaining high satisfaction and brand standards- Utilized internal systems to track requests, memberships, and space usage efficiently
EDUCATION
Sonoma State University
Mass Communications and Media Studies , Journalism
ABOUT SARAH GALLAGHER
With a BA communications degree from Sonoma State University and a passion for storytelling, media, and communication, I have developed a range of skills and competencies that are valuable for various roles and industries.Versatile and creative professional with over 9 years of customer service experience and a strong track record of exceeding goals. I\'m passionate for delivering meaningful experiences, I thrive in dynamic environments where communication, problem-solving, and adaptability are key. I\'m eager to bring my skills to a role in corporate communications, hospitality, or project management where I can contribute, grow, and lead.
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