Sarah Fagan

About Sarah Fagan

Results-driven finance and technology leader with 15+ years of experience spearheading transformative projects in banking, treasury, and process automation. Demonstrated success in shaping strategy, coordinating with cross-functional teams, and collaborating with senior leadership to deliver lasting value in dynamic, high-stakes environments. Expertise includes financial analysis, optimizing workflows, streamlining operations, and presenting complex solutions to executives—positioning teams and organizations for sustained, forward-looking success.

Experience

1. Treasury Manager

   PayPal

   Mar 2022 — Present · Austin, TX, US

   My role in 2025 is managing the complete lifecycle of financial institution relationships, from initial account opening through system integration and ongoing operational management, with strong project management and cross-functional coordination skills.• Directed the 2025 AI self-service initiative, securing department-wide buy-in for automation improvements.• Led the 2024 ticketing system overhaul, integrating enhanced controls, refreshing or deleting 200+ users across 90+ portals, and maintaining governance databases.• Delivered the 2023 Smartsheet implementation replacing the legacy ticketing tool, driving change management and user communication.• Strengthening of SOX access controls while overseeing budget forecasting, spend tracking, and auditing POs, delivering strategic insights to leadership.• Joined Treasury Bank Administration in November 2022 to manage bank account access, onboarding, and relationships, enabling asset management teams to optimize millions in investment and FX income.• • Promoted to Treasury Manager in March 2022 to lead transformation projects leveraging leadership, technical, and finance skills.

Education

• Fitchburg State University

  Master of Business Administration - MBA, Management

• De Anza College

  Associate's degree, Liberal Arts and Sciences, General Studies and Humanities

• St.Edward's University

  Bachelor of Business Administration - BBA, Finance

Skills

• Accounts Receivable
• Oracle
• Mac Os
• Accounting
• Outlook
• Pmbok
• Finance
• Account Reconciliation
• Peoplesoft
• Agile Project Management
• Microsoft Office
• Access
• Quickbooks
• Management
• Business Process
• Customer Service
• Auditing
• Sap
• Databases
• Account Management
• Business Analysis
• Invoicing
• Data Analysis
• Telecommunications
• Payroll
• Analysis
• Software Documentation
• Process Improvement
• Sql
• Spreadsheets
• Financial Analysis
• Human Resources
• Leadership
• Quality Assurance
• Time Management
• Cloud Applications
• Troubleshooting
• Salesforce.com
• Accounts Payable
• Start-Ups