Sarah Dodds-Retterer

About Sarah Dodds-Retterer

I am highly motivated to better myself. I love to learn new things to gain knowledge. No obstacle is unattainable if given the correct attention. I work hard and strive to work my way up in companies. I have started at the entry level of all companies I have had the pleasure to work for. My goal is to continue to learn and grow in the company. I am not afraid to work hard and prove myself. I strive to go above and beyond what is expected of me. I attack each new position with the goal to leave it better than I found it. My goal is to keep climbing and learning something new each day. If I am not learning, I am not growing.

Experience

1. Call Center Specialist

   Whirlpool Corporation

   Feb 2018 — Present

   The Planner/Specialist’s function is the hub from which all plannable maintenance activity is coordinated. The volume of calls generated daily vary between 70 to 100 calls per morning. It is the process of describing a job in terms of how it is to be performed and what resources will be required. It involves a broad spectrum of activity.By definition of the role itself, Maintenance Planners/Specialist is required to interact and communicate regularly with Operations and Maintenance. Not only is the maintenance planner’s role to interact with these groups, they serve as an integral member of the relationship between the groups by acting as a liaison between them.Reporting to the Maintenance Manager and maintaining liaison between Operations, Maintenance, and Engineers. The planner/specialist is responsible for planning, scheduling, and coordination of all plannable maintenance work performed within the facility. Through supervision of the Maintenance Administrator, the planner is also responsible for maintenance of records and files essential to meaningful analysis and reporting of maintenance-related matters.

Education

• Marion Technical College

  Business Administration and Management, General

  2003 — 2005

• Marion Technical College

  Associates of Business Degree, Business Administration and Management, General

  2017

• Marion Technical College

  Whirlpool Materials Business Management Certificate

Skills

• Project Management
• Continuous Improvement
• Customer Service
• Leadership
• Report Writing
• Research
• Kaizen
• Organizational Leadership
• Product Development
• Data Entry
• Management
• Six Sigma
• Microsoft Office
• Sap Products
• Project Planning
• Purchasing
• Business Process Improvement
• Cross-Functional Team Leadership
• Appointment Scheduling
• 5s
• Manufacturing
• Lean Manufacturing
• Telephone Reception
• Inventory Management
• Root Cause Analysis