Sarah Colbourn

About Sarah Colbourn

I’m a results-driven Account Executive with 15 years of experience, currently at Salesforce.com, partnering with America’s largest enterprise companies to drive digital transformation and foster innovation. With a deep passion for harnessing the power of AI, data analytics, and CRM, I leverage Salesforce\'s industry-leading technologies—including our groundbreaking Agentforce platform enhanced by generative AI—to unlock the full potential of customer data, streamline operations, and propel sustainable growth.Skilled in generative & predictive AI, I bring a forward-thinking approach to transforming business challenges into strategic opportunities. I excel at forging lasting relationships with clients and empowering them to navigate the rapidly evolving digital landscape while delivering personalized, transformative customer experiences. Whether optimizing processes or pioneering new approaches to customer engagement, I thrive on leading change and inspiring excellence in every facet of my work. Chef, 1st degree Black-belt in Taekwon-do & CSCF I Ski Race Coach.

Experience

1. Account Executive, Enterprise Strategic

   Salesforce

   Jul 2021 — Present · Miami, FL, US

   FY\'25 #27th (Top 30) Highest Annual Achievement FY\'24 Achievers Club AwardFY\'23 PromotionIn my role as an Enterprise Account Executive, I partner with Salesforce\'s largest enterprise companies in America, driving growth, innovation, and effective management. At Salesforce—the Customer Company—we are redefining the future of business through AI, Data, and CRM, empowering industries to blaze new trails and forge deeper customer connections.Leveraging Salesforce\'s industry-leading CRM platform, cloud technologies, and our innovative Agentforce technology(used by SAKS Fifth Avenue, OpenTable, WILEY), I help organizations unlock the full potential of their customer data, streamline operations, and accelerate digital transformation initiatives. A key aspect of our approach is the integration of generative AI, which enhances Agentforce by enabling intelligent, automated insights and personalized customer interactions. This cutting-edge combination not only refines process efficiencies but also empowers businesses to deliver transformative, data-driven customer experiences and sustainable growth.What is Agentforce? Agentforce is a proactive, autonomous AI application that provides specialized, always-on support to employees or customers. You can equip Agentforce with any necessary business knowledge to execute tasks according to its specific role.

Education

• Mentor College

  High School

• Sandler

  Sales Solutions (Salesforce.com)

  2016 — 2017

• Ryerson University

  Graphic Communications Management & Marketing School of Business

• Sheridan College

  Honors, Advertising , Advertising, School of Business

Skills

• Marketing
• Adobe Creative Suite
• Photoshop
• Graphic Design
• Account Management
• Branding & Identity
• Copywriting
• Web Design
• Brand Architecture
• Customer Relationship Management (Crm)
• Creative Direction
• Google Adwords
• Social Media
• Market Research
• Advertising
• Search Engine Optimization (SEO)
• Crm
• Integrated Marketing
• Layout
• Brand Development
• Social Media Marketing
• Marketing Communications
• Illustrator
• Sales
• Marketing Research
• Direct Mail
• Typography
• Marketing Strategy
• SEO
• Digital Marketing
• Relationship Marketing