Sarah Bosin

Senior Manager, Customer Success @WorkTango Inc.

Minneapolis, MN, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2024 — Present

Senior Manager, Customer Success @WorkTango Inc.

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WorkTango is an award-winning Employee Experience platform that helps leaders and organizations improve employee engagement, increase retention, and boost performance while reducing costs with Employee Surveys and Recognition & Rewards software.WorkTango is built for the workplace we all want to be a part of – where teams accomplish great things, achievements are celebrated, and employees have a voice. Learn more at worktango.com.

EDUCATION

N/A

UMN Carlson School of Management

Master of Arts, Human Resources & Industrial Relations

N/A

UMN Carlson School of Management

Bachelor of Science, Business

SKILLS

Customer ServiceCustomer SatisfactionTrainingStrategySalesTraining DeliverySalesforce.comE-LearningLeadership DevelopmentLearning Management SystemsConsultingWebinarsBlended LearningStrategic PlanningInstructional DesignLearning ManagementProgram ManagementNeeds AnalysisPerformance Consulting

ABOUT SARAH BOSIN

Experienced professional with over two decades of expertise in customer success, client relationships, program and project management, talent management, and leading teams. Experience working with and supporting customers who have hundreds of employees up to hundreds of thousands of employees, including the Fortune 500. Managed books of business that included 15-40 customers, and managed teams responsible for over 200 accounts. Led teams over my tenure in the SaaS industry with between three and nine CSMs. Resilience, trust, gratitude, and a growth mindset are hallmarks of my leadership philosophy. An empathetic leader, motivated, helpful, with a proven ability to adapt to challenges, and excited to learn something new.

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