Sarah Bosin
Customer Success | Manager | Team Leader | Mentor | Collaborator | SaaS | Trusted Advisor | Lifelong Learning
- Role
- Senior Manager, Customer Success at WorkTango Inc.
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
About Sarah Bosin
Experienced professional with over two decades of expertise in customer success, client relationships, program and project management, talent management, and leading teams. Experience working with and supporting customers who have hundreds of employees up to hundreds of thousands of employees, including the Fortune 500. Managed books of business that included 15-40 customers, and managed teams responsible for over 200 accounts. Led teams over my tenure in the SaaS industry with between three and nine CSMs. Resilience, trust, gratitude, and a growth mindset are hallmarks of my leadership philosophy. An empathetic leader, motivated, helpful, with a proven ability to adapt to challenges, and excited to learn something new.
Experience
Senior Manager, Customer Success
Feb 2024 — Present
WorkTango is an award-winning Employee Experience platform that helps leaders and organizations improve employee engagement, increase retention, and boost performance while reducing costs with Employee Surveys and Recognition & Rewards software.WorkTango is built for the workplace we all want to be a part of – where teams accomplish great things, achievements are celebrated, and employees have a voice. Learn more at worktango.com.
Education
UMN Carlson School of Management
Master of Arts, Human Resources & Industrial Relations
UMN Carlson School of Management
Bachelor of Science, Business
Skills
- Customer Service
- Customer Satisfaction
- Training
- Strategy
- Sales
- Training Delivery
- Salesforce.com
- E-Learning
- Leadership Development
- Learning Management Systems
- Consulting
- Webinars
- Blended Learning
- Strategic Planning
- Instructional Design
- Learning Management
- Program Management
- Needs Analysis
- Performance Consulting
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