Sarah King

Care Management Supervisor at iCircle Services | DSW Student at University at Buffalo School of Social Work

Role
Care Management Supervisor at Icircle Services
Location
Williamson, NY, US
LinkedIn followers
500 followers
Healthcare & Human ServicesView LinkedIn profile

About Sarah King

I am a healthcare social worker specializing in geriatrics and hospice care, with extensive experience supporting aging populations through complex medical and psychosocial transitions. My practice is grounded in trauma-informed, person-centered care and a deep commitment to health equity.As a Doctor of Social Work (DSW) student at University at Buffalo, my applied research focuses on Social Determinants of Health (SDOH), healthcare disparities among older adults, and rural access to healthcare. I am particularly interested in how systemic inequities impact aging populations in rural settings and how human rights/trauma-informed approaches can strengthen healthcare delivery systems.

Experience

  1. Care Management Supervisor

    Icircle Services

    Jan 2025 — Present · Webster, NY, US

    Provide support, supervision, training, oversight and quality review of a clinical team comprised of Registered Nurses and Social Workers-Participate in hiring and training of new clinical staff-Assist clinical staff in resolving member issues-Conduct weekly 1:1 meetings with staff to monitor compliance and provide mentoring-Conduct bi-weekly team meetings to review workflows and departmental updates-Develops relationships with network providers to ensure quality of care of iCircle members-Collaborate with interdisciplinary team and other iCircle departments as appropriate-Educate clinical staff, members and caregivers on covered services and benefits-Assist clinical department in meeting performance benchmarks-Participate in monitoring statistics, trends, and reports to implement process improvement strategies-Ensure iCircle policies and procedures are followed and assist with the development of policy and standard operating procedures are needed-Participate in Quality Assurance and improvement activities, as needed-Involvement and development of Performance Improvement Project (PIP) for NYS DOH (2024-25)

Education

  • Roberts Wesleyan University

    Master of Social Work (MSW), Mental Health

    2013 — 2015

  • University at Buffalo

    Doctor of Social Work (DSW), Social Welfare

    2025

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Sarah King — Care Management Supervisor at Icircle Services in Williamson, NY, US | Unifers