Sarah Binns

Training Manager @Diptyque Paris

London, GB

Leading the UK Training function to develop and deliver educational programs for employees at all levels. Tracking and reporting on training effectiveness- Planning and managing onboarding programs in partnership with key stakeholders to ensure a seamless introduction to the brand- Creating and implementing worldwide training materials, ensuring consistency and relevance across all teams (retail, wholesale, corporate)- Conducting training sessions through various formats such as classroom, virtual training, and in-field coaching- Ensuring product knowledge, selling techniques, and client-building skills are taught and mastered across teams- Driving engagement with Diptyque’s e-learning app, creating local content and analysing results- Working as the UK Brand Ambassador in leading the presentation of in-store events nationally to provide clients with an elevated and educational luxury experience.

The TEFL Academy - Leading EFL Teacher Trainer Provider

TEFL Level 5