Sarah Bilkey
Dynamic leader driving healthcare informatics, quality, risk management, clinical operations and talent development best practices. Expert in leading teams and executing strategic initiatives for continuous improvement.
- Role
- Clinical Relationship Manager at Solvedge Inc
- Location
- Kalamazoo, MI, US
- LinkedIn followers
- 500 followers
About Sarah Bilkey
With broad and diverse experience in the healthcare and medical technology industry, I have honed my expertise in clinical operations leadership, talent development, healthcare informatics, as well as quality, regulatory and risk management. My journey across a wide range of healthcare operations - spanning clinical settings, patient safety and quality, clinical informatics and data analytics - has positioned me as a strategic leader capable of driving transformation. I am highly organized, integrity-driven and a proven change agent with a strong ability to implement strategies that enhance quality metrics, promote team cohesion, strengthen customer satisfaction and optimize operational processes. My track record in healthcare leadership is complemented by significant expertise in driving innovation, improving care delivery, reducing costs and increasing revenue through strategic planning and workflow optimization. As a proven leader, I thrive on building relationships, optimizing team performance and executing initiatives that deliver measurable results through coaching, mentoring and developing teams. My background includes leading large and small scale software implementations, guiding teams through the intricacies of clinical informatics and managing high-stake projects that maximize interoperability across care settings. I have led healthcare risk management initiatives by successfully navigating complex regulatory environments, ensuring compliance with federal laws and industry standards and managing risk to minimize loss. I have a deep understanding of quality improvement initiatives aimed at improving outcomes, reducing risks and meeting key performance indicators. I drive change, eliminate waste and optimize operational efficiencies through utilizing Lean methodology and other process improvement frameworks. My in-depth knowledge of healthcare operations and ability to apply data analytics is foundational to my success in developing key performance indicators (KPIs) and using data-driven insights to guide decision-making and measure success. Throughout my career, I have demonstrated the ability to lead teams in driving continuous improvement and achieving strategic organization goals by leveraging technology and industry best practices.
Experience
Clinical Relationship Manager
May 2025 — Present
Leading platform adoption and performance across perioperative and patient engagement toolsDriving utilization and ROI of surgical digital platforms, optimizing OR efficiency and perioperative workflows across IDNs, hospital and ASCsDelivering actionable insights from 30+ clinical and financial KPIs to reduce readmissions, cost-per-case, and enhance surgical throughputConducting high-impact executive business reviews, directly influencing customer retention, upselling opportunities, and clinical outcome alignment
Education
Western Michigan University
Bachelor of Science, Major in Nursing
Western Governors University
Master of Science in Nursing
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