Sarah Armstrong

About Sarah Armstrong

Manager with 15 years of experience in Ophthalmology, Imaging, and Clinical Research • Imaging project manager for 30+ studies: oversees certification, develops imaging protocols, ensures data integrity, monitors compliance, and collaborates with vendors and research team to ensure deadlines are met. • Internationally recognized subject matter expert and sought after speaker with over 100 previous speaking engagements. • Leadership experience with budgets, strategic planning, staff recruiting, and development. • Author with 2 book chapters, multiple peer-reviewed papers, and ophthalmic images. • Experience with Lean Six Sigma and quality improvement.

Experience

1. Manager, Ophthalmic Imaging

   UNC Health

   Sep 2006 — Present

   Oversees the effective and efficient daily operations of the Ophthalmic Imaging Department. Responsible for recruitment, providing expert level training, and mentorship for a team of imaging specialists who produce ophthalmic images using 14 imaging modalities in order to assist physicians with documentation, diagnosis, and treatment plans for North Carolinians. Monitors quality of work and ensures accurate results in a timely manner.Daily leadership responsibilities include clinic operations, compliance rounding, tiered safety huddles, SAFE reports, enforcement of policies and procedures, and responding to escalated patient, staff, and physician concerns. Meets regularly with senior leadership to discuss strategic planning, and departmental goal setting for Kittner Eye Center and satellite clinics. Heavily involved in departmental finances including input on budget, materials management, and recommending fiscally responsible options for service contracts, repairs, upgrades, and new equipment purchases. Assists with grant writing and justification for purchases. Researches, proposes, and manages delivery, installation, and staff training for equipment purchases- currently over prior purchases. Project manager for all clinical research involving imaging for the Department of Ophthalmology. Oversees all site surveys, equipment, and staff certification. Develops imaging protocols, training sessions, standard operating procedures, and workflows to ensure high quality results. Liaises with study coordinator, primary investigators, and research assistants on submissions and responses to the internal review board. Collaborates with vendors, biomedical engineering, and information technology support to ensure safety, data integrity, and troubleshoot equipment malfunctions. Identifies and provides solutions for bottlenecks to ensure deadlines are met and communicates equipment downtime expectations with research team.

Education

• Rochester Institute of Technology

  BS, Biomedical Photographic Communications

  2001 — 2005