Sarafa I.
Global Technology Leader | Career Coach | Writer | Vocalist
- Role
- Senior Manager, Global Infrastructure & Networking at Wolverine Worldwide
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Sarafa I.
Global technology leader with 14 years of experience steering digital transformation, enterprise modernization, and operational excellence across complex global environments. A servant leader who builds high-performing, accountable teams grounded in trust and integrity by cultivating a culture of gratitude, recognition, and continuous improvement. This foundation consistently drives measurable impact through workflow optimization, AI-enabled automation, cost efficiency, and elevated KPIs/SLAs.SKILLS IT Operations and Security Coaching and Mentorship Talent & Team Development Zero Trust Architecture Diverse-team Leadership Strategic & Crisis Leadership Transformational Leadership Hybrid-Cloud Operations Mergers & Acquisitions Fault & Incident Response Business Structures & Planning Network Architecture & Security Compliance & Privacy (PCI, GDPR, ISO) Network Architecture and Security Automation & AI-Enabled Operations Talent Development Competitive & Organizational Strategy Project and Program Management Infrastructure-as-a-code Operations Management Identity & Access Management Product Development Economics & Marketing Strategies Cost Optimization & Vendor Strategy
Experience
Senior Manager, Global Infrastructure & Networking
Dec 2020 — Present · US
Lead a high-performing 9-person team and foster individual talent, driving 100% career progression (including 5 promotions) and achieving 1.9x the company benchmark in pulse surveys—Engagement=9.2; Health and Wellbeing=9.4; Diversity and Inclusion=9.6; Transformation and Change=9.0. Drove enterprise zero-trust (ZTNA) adoption, integrating Cisco ISE/VPN, multi-cloud IAM (Palo Alto CIE, Entra ID), and MDM (Intune, JAMF, SOTI), cutting breach risk by 40% and sustaining 100% compliance audit success Delivered $7.22M in total financial impact—$4.87M saved and $2.35M cost avoidance—via strategic vendor negotiations, right-sizing, scalable architectures, and eliminating redundant services Directed security and infrastructure modernization initiatives—including Azure secured hubs, Palo Alto Prisma/CIE, Meraki SD-WAN, and hybrid-cloud distributed systems—eliminating $792K in legacy WAN costs Oversaw IT integration for a $1.5B acquisition, consolidating 74 retail networks and 2,800 identities in 6 months. Averted $500K/day revenue loss from a fire incident and enabled emergency migration of team members Pioneered and directed a wireless-first infrastructure strategy that simplified enterprise workflows, cutting e-waste by 35% and saving $813K in year one Led cross-functional project teams to migrate over 172TB of mission-critical ERP data from legacy on-premises SAP to Azure SAP PCE (RISE) without disruption to business continuity Directed accelerated contact center migration to “8x8 Voice with Microsoft Teams” across EU, APAC, and NA, streamlining operations by 33% to unify communications and meet increased consumer demand Delivered 62% decrease in unplanned work, 17% reduction in major incidents, 32% drop in on-call escalations, and global infrastructure uptime Cut weekly ticket volume by 45% and boosted customer satisfaction by 27% via AI-driven event log summarization, ITSM automation (Jira, StatusPage, ServiceNow, Opsgenie)
Education
Ahmadu Bello University
Bachelor’s Degree, Electrical, Electronics and Communications Engineering
2008 — 2012
University of Rochester
Master’s Degree, Master of Science in Technical Entreprenuership and Management
2015 — 2016
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