Sara Allen

Experience

1. Senior Customer Success Manager - Enterprise, Learning Solutions

   Linkedin

   Aug 2021 — Present

   LinkedIn\'s mission is to create economic opportunity for every member of the global workforce. LinkedIn Learning makes it possible for people to learn business, creative, and technology skills online in their own time and at their own pace. Detailed Job Duties - • Partner with Sales and Solutions Engineering leading post-sales implementation of learning products and solutions. • Engage with clients post-implementation to ensure that they are achieving optimal usage and ROI through program planning, marketing assistance and technical support. • Utilize metrics to drive customer engagement, product adoption, and renewals. • Serve as the voice of the client within LinkedIn by providing internal feedback to cross functional areas including Product Development, Content Creation, Technical Services and other teams.

Education

• California Lutheran University

  Liberal Studies, Elementary Education and Teaching

  2007

Skills

• Account Management
• Recruiting
• Team Building
• Community Outreach
• Human Resources
• Public Speaking
• Microsoft Excel
• Leadership
• Program Management
• Screening Resumes
• Interviews
• Screening
• Event Management
• Sales
• Sponsorship
• Leadership Development
• Management
• Training
• Payroll
• Organizational Development
• Event Planning
• Volunteer Management
• Time Management
• New Hire Orientations
• Fundraising
• Customer Service
• Team Leadership
• Employee Relations
• Interviewing
• Strategic Planning