Sara Bockserman
Consultant at Deloitte, Digital Contact Centers
- Role
- Board Member at Families Forward Learning Center
- Location
- Pasadena, CA, US
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Sara Bockserman
I am a passionate customer service leader with 20 years of expertise at creating an…
Experience
Board Member
Families Forward Learning Center
Jul 2024 — Present · Pasadena, CA, US
Education
California State University-Northridge
BS
Skills
- Customer Service
- Training
- Customer Satisfaction
- Project Management
- Customer Relations
- Outsourcing
- Consumer Experience
- Contact Centers
- Management
- Team Building
- Six Sigma
- Manage
- Crm
- Talent Management
- Budgeting
- Social Media
- Recruiting
- Call Centers
- Software as a Service (Saas)
- Leadership
- Business Planning
- Operations Management
- Process Improvement
- Business Process Improvement
- People Management
- Call Center
- Strategy
- Vendor Management
- Product Marketing
- Microsoft Excel
- Negotiation
- Microsoft Office
- Sales
- Account Management
- Cross-Functional Team Leadership
- People Skills
- Microsoft Word
- Team Leadership
- Continuous Improvement
- Strategic Planning
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