Sara Arsovska
Director of Constituent Services at U.S. House of Representatives
- Role
- Director of Constituent Services at U.S. House Of Representatives
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Sara Arsovska
Highly organized, motivated, and multilingual public servant with experience in congressional correspondence with federal agencies. Detail-oriented person who has the ability to navigate complex bureaucratic processes and systems, and possesses strong analytical needs. A team member who is persistent, calm, and patient in the pressure of dynamic environments. An adaptive person who always strives to collaborate and inspire others to do their best work, communicates effectively with all levels of staff, and builds professional relationships with federal, state, and local agencies as well as external stakeholders.
Experience
Director of Constituent Services
Dec 2022 — Present
Responsible for leading the office’s constituent services and constituent services team-Oversees constituent management system including intake, tracking, follow-up, and resolution -Facilitates the intake of all casework related messages coming through phone calls, voicemails and emails-Develops and manages relationship with external stakeholders including but not limited to federal, state, and local government agencies on behalf of Member of Congress-Communicates with District Director to manage casework portfolio and report positive developments and suggestions for improvement -Attends trainings and congressional staff delegations -Continuously attends leadership and management courses and trainings- Federal Agency Casework Portfolio include:Department of Homeland Security: USCIS, CBP, and TSA | Department of State: National Visa Center, U.S. Embassies, Passport Agencies | Social Security Administration | Department of Veterans Affairs | United States Postal Service | Internal Revenue Service | Department of Education | Department of Labor
Education
The University of Texas at Dallas
Bachelor of Arts - BA, Criminology, Magna Cum Laude
2018 — 2020
Collin College
Associate of Arts - AA, Criminal Justice, Summa Cum Laude
2015 — 2018
The University of Texas at Dallas
Master of Arts - MA, Political Science
2020 — 2021
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