Sara Rubin
Remote Senior Technical Writer
- Role
- Technical Writer at City National Bank
- Location
- Perry, IA, US
- LinkedIn followers
- 500 followers
About Sara Rubin
Experienced Remote Senior Technical Writer with a demonstrated history of working in the financial industries and Information Technology, including the cloud. Efficient and reliable professional with experience executing company initiatives through planning, designing, developing, troubleshooting, testing, and deployment. Enthusiastic problem solver and talented performer with superior communication, planning, and decision-making skills. Committed to client satisfaction and continuous improvement with a proven track record of comprehending business needs, large project completion, and maintaining control under outrageously stressful conditions. Versatile individual known for successfully executing diverse tasks to accomplish pending deadlines.
Experience
Technical Writer
Apr 2022 — Present · Los Angeles, CA, US
Elicit and document user requirements to meet a business objective. Set customer expectations on feasibility. Identify and validate requirements and organize the information into a logical document using business analysis models that are understood by the customer and Information Systems. • Act as the SME for one or more lines of business on various projects. Mentor less experienced business systems analysts. • Ensure understanding of why the business solution was chosen and guide both technical and customer departments in the development of the systems. • Facilitate the transfer of knowledge about the \"big picture\" direction of the business units to others who support them. Provide guidance to less experienced team members so they can transfer this knowledge to technical departments. • Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans, test matrices, and other analysis activities. • Provide the business direction for system changes. • Validate the business need for solutions to business problems and process improvements.
Education
Iowa State University
Bachelor of Science (BS), Animal Sciences
2012 — 2016
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