Sara Quinn

Service & Project Delivery Manager @Quostar

Poole, GB

My current role as Service Delivery & Project Manager, combines strategic oversight of service quality with tactical execution of projects, ensuring both customer satisfaction and successful project outcomes. This hybrid role is ideal for organisations seeking a leader who can manage service delivery operations while driving the successful delivery of business-critical projects.Key Achievements & Responsibilities:• Coordinate and deliver high-value projects ensuring alignment with business objectives• Manage and maintain IT infrastructure, overseeing cyber security measures to protect sensitive data and ensure business continuity• Manage and schedule engineering work for proactive maintenance, ensuring minimal disruption across multiple time zones• Oversee project resource scheduling, ensuring efficient allocation and timely delivery• Document and communicate changes across the service desk, ensuring smooth transitions and effective team collaboration• Regularly assess and review outdated or redundant IT applications nearing the end of their lifecycle, identifying opportunities for consolidation or replacement. The goal is to streamline and integrate these applications into a more flexible, composable architecture, improving efficiency, scalability, and alignment with modern technology needs