Sara Paxton

IT Manager @ACME ONE

Worked with outside consultants on a virtualized desktop. • Create and run SQL scripts to update back-end data and for reporting purposes.• Update group policy and HDX policies, when necessary.• Manage virtualized environment, monitoring servers and ensuring all applications perform as expected.• Responsible for application upgrades, to include full testing and proper QA.• Create and update application and department documentation.• Create new user accounts/groups in Active Directory.• Manage numerous IT projects, ensuring they complete on time and meet the user’s needs.• Prepare departmental budget to include operational changes and proposed projects. • Establish relationships with critical IT vendors, resulting in improved services at a reduced cost.• Manage internal IT department and litigation paralegals. • Troubleshoot and resolve all escalated client and server issues.