Sara Oberg

About Sara Oberg

Motivated Program Manager with a knack for problem solving and an ability to adapt and learn new things. With more than 5 years experience in guiding concurrent complex projects through the project lifecycle on time with fantastic client satisfaction. When I am not on the job, I love kayaking with my dog, spoiling my nieces, and indulging my love for seeing the world. The only place success comes before work is in the dictionary-Vince Lombardi

Experience

1. Senior Program Manager

   Fiserv

   Nov 2023 — Present · Omaha, NE, US

   Established collaborative partnerships with clients to gain a deep understanding of their business needs and facilitate the achievement of their goals and objectives.•Assumed a pivotal role in spearheading initiatives aimed at meeting client requirements while ensuring seamless coordination with Development and Account Management teams to manage client expectations and troubleshoot technical issues.•Advocated for customer feedback and implemented their suggestions, resulting in a significant increase in client satisfaction and strong engagement throughout the entire process.•Formulated detailed road maps, plans, and schedules to complete every project on time. I successfully delivered all projects within the agreed timelines and budgets through meticulous planning and effective risk management, meeting or exceeding client expectations.•Designed detailed documentation to provide clear guidance to the client, thereby ensuring improved engagement and maximizing the usage of the products and services they currently use or are considering.•Direct and provide guidance to roughly eight project managers, demonstrating exceptional leadership skills. The guidance helped them operate within a tight budget while adhering to a defined scope and strict schedule expectations.•Offered guidance and mentorship to internal project managers by establishing and facilitating a project management book club and a PMP study group. These endeavors were designed to foster an environment conducive to knowledge exchange, exploring best practices, and cultivating professional growth within our project management department. This

Education

• University of Nebraska at Kearney

  Bachelor of Business Administration (B.B.A.), Management & Marketing

  2010 — 2014

• Sandhills High School

  High School Diploma, General Studies

  2008 — 2010