Sara Nieddu

International Lead Agent Airport Operations @United Airlines

Rome, IT
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2023 — Present

International Lead Agent Airport Operations @United Airlines

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Roma, IT

EDUCATION

2020

Be-a Education Ltd

Diploma, Meeting and Event Planning

1999 — 2004

Istituto Tecnico Giulio Verne

Travel and Tourism Degree, Tourism and Travel Services / Marketing Operations

SKILLS

NegotiationSecretarial SkillsReceptionsHotelsHostessesInternational RelationsTeamworkCustomer SupportSpanish TranslationAirlinesChange ManagementSupervisory SkillsSalesAirportsTourismAmadeus GdsTicketingItalian TranslationTrainingAirline TicketingHospitalityFront OfficeManagementBusiness TravelMultilingualCustomer RelationsVisasFlight SafetyPaOperations ManagementPassengerTravel PlanningCustomer ServiceOnline TravelForeign Languages

ABOUT SARA NIEDDU

I am a dedicated Operation/ Account Manager, Sales and Customer Success Specialist with over 18 years’ experience working within all aspect of Customer Service across various industries as a Key Account/Client Services Manager, Lead Airline Representative, Customer Service Coordinator, Ticketing Executive, Passenger Service Agent and Travel Consultant; I have gained outstanding communication, relationship-building and influencing skills, responding efficiently and effectively to any customer enquiries and developed a warm, approachable and professional manner.A highly efficient individual with extensive team leadership experience, able to adapt well to new environments and learn new processes quickly to achieve outstanding results.Fluent in English and Spanish, Italian is my native language and I have a basic knowledge in French and Portuguese; I enjoy working in an interactive environment both as a leader or part of a team.

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Sara Nieddu — International Lead Agent Airport Operations at United Airlines in Rome, IT | Unifers