Sara L.
Service Desk Analyst at Unisys
- Role
- Service Desk Analyst at Unisys
- Location
- Jacksonville, FL, US
- LinkedIn followers
- 500 followers
About Sara L.
An IT Specialist with an Associates in Sciences (AS) degree and technical certificates in…
Experience
Service Desk Analyst
Oct 2024 — Present
Respond to tech inquiries via email, through online chats and over the phone-Walk users step-by-step through the problem-solving process-Help with troubleshooting hardware and software-Follow up with users to ensure satisfactory service-Work with desktop support engineers to provide customers with superior service
Education
Year Up
Information Technology
2022 — 2023
Florida State College at Jacksonville
Associate of Science - AS
2021 — 2025
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