Sara Ketelsen
Ach Operations Manager @Flagstar Bank
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WORK HISTORY
Ach Operations Manager @Flagstar Bank
New York, NY, US
ABOUT SARA KETELSEN
At Flagstar Bank, leading the ACH Operations Team has been a pivotal role in my career, allowing me to apply over two decades of banking experience to enhance operational efficiency and ensure stringent compliance. Our team\'s efforts have significantly streamlined processes and integrated automation solutions, demonstrating a commitment to innovation and service excellence.Previously, as a Transactional Services Product Manager at Dime Community Bank, I spearheaded the development and launch of cutting-edge ACH and mobile banking products, which played a crucial role in boosting customer satisfaction and retention. My approach is collaborative, working closely with cross-functional teams to deliver solutions that meet the evolving needs of Flagstar Bank\'s clients, with a continuous eye on fostering growth and success within the organization.
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