Sara Hernandez

About Sara Hernandez

25 years in banking has given me the opportunity to build extensive relationships and experience in leadership as well as knowledge across various facets of banking, including customer service, accounting, collections, lending, technology, and operations. As a senior Executive and Head of Operations, I am responsible for leadership, guidance, and oversight of all Bank and Loan Operations (Electronic Banking, Payments, Treasury Management, Deposit Services, Facilities Management, Image Services, Loan Processing, Doc Prep, Loan Boarding, Loan Servicing, Reconciliation, and Quality Control).My Top CliftonStrengths: Learner | Strategic | Achiever | Input | Intellection | Individualization | Relator | Deliberative | Maximizer | CompetitionAreas of Expertise: Leadership Strategic Planning Development Coaching Digital Transformation Employee Engagement Operational Excellence Organizational Behavior Dynamic Communication Human Centered Problem Solving & Design Thinking Leading through Change and Crisis Email me: s••••••••@ubt.com

Experience

1. First Vice President, Head of Operations

   Union Bank & Trust

   Jan 2022 — Present

   As a senior Executive, I provide leadership, guidance, and oversight, ensuring the decisions made align with the organization\'s mission, vision, and goals. As the Head of Operations, I lead major change, influence engagement, and set the strategy for operations. I work collaboratively to ensure the operational effectiveness, sustainability, and resiliency of the bank. Oversight of all Bank Operations (Electronic Banking, Treasury Management, Deposit Services, Facilities Management, and Image Services) and all Lending Operations (Ag, Consumer, Commercial, Loan Servicing, Mortgage, Quality Control, Retail, and Wholesale) are my responsibility.

Education

• University of Nebraska-Lincoln

  Agronomy and Crop Science

• Doane University

  Master of Arts - MA, Leadership

• Doane University

  Bachelor of Arts (B.A.), Business Management

Skills

• Mortgage Banking
• Mortgage Lending
• Commercial Lending
• Customer Service
• Small Business Lending
• Organization Skills
• Loans
• Leadership
• Banking
• Loan Origination
• Risk Management
• Commercial Banking
• Coaching
• Interpersonal Communication
• Training
• Retail Banking
• Creative Problem Solving
• Finance
• Financial Analysis
• Credit
• Consumer Lending