Sara Gafney
Digital Experience and Merchandising Leader, Athleta
- Role
- Senior Site Merchant Product Photography Project Manager at Athleta
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Sara Gafney
Strategic and execution-driven digital leader with 10+ years of experience shaping ecommerce and mobile experiences for iconic retail brands across apparel and home furnishings. Proven success in leading cross-functional teams, optimizing customer journeys through A/B testing, and aligning site strategy with brand and commercial goals. Key Achievements • Directed two premium site photography overhauls, elevating PDP as our top entry point for customer and increasing traffic and conversion across site. • Formulated new App advantage strategy, including First Look, VIP acquisition tactics and feature prioritization with central partners. • Led customer journey and site content strategy for high-profile launch of BodyMove, prioritizing SEO-first PDPs, site navigation, and ISM and PLP video strategy. Developed PDP photography and outfitting strategy with key business drivers to minimize risk. • Developed DAM base and vendor workflow for integrating organic social and internal marketing content to PDPs driving triple digit product view growth when launched. • Managed the brand transition to Natural Language URLs, driving positive YoY traffic impact. Expertise:Site Merchandising | Product Page Optimization | SEO & Internal Search | A/B Testing | eCommerce Strategy | Product Photography | Digital Content Management | Team Leadership | Vendor Partnerships | Conversion Optimization
Experience
Senior Site Merchant Product Photography Project Manager
Mar 2022 — Present · San Francisco, CA, US
Led cross-functional strategy for PLPs, navigation frameworks, and landing pages, optimizing customer discovery and engagement across U.S. and Canadian sites. • Directed end-to-end Product Photography operations, partnering with Studio and Creative teams to ensure brand consistency, overcoming operational hurdles and executing strategic goals under compressed timelines and evolving leadership direction. • Collaborated cross-functionally with channel owners across Retention, Paid Media, Organic Social, and App to architect tailored customer journeys by channel, strategically balancing traffic generation with conversion optimization. • Aligned seasonal storytelling and campaign entry points with Brand Marketing, ensuring consistent messaging across homepage and landing pages. • Influenced strategy for personalization engines (Certona, Findmine) to enhance product recommendations and outfitting for an endless shopping journey.
Education
FIDM
Associate of Arts Degree, VISUAL COMMUNICATIONS
2009 — 2011
San Francisco State University
Communicatons
Skills
- Trend
- E-Commerce
- Digital Marketing
- Visual Display
- Window Displays
- Sample Management
- Fashion
- Marketing Communications
- Trend Analysis
- Sales Operations
- Customer Service
- Digital Rendering
- Website Merchandising
- Retail
- Employee Hiring
- Sales Management
- Merchandising
- Time Management
- Corporate Branding
- Trend Research
- Photography
- Brand Development
- Project Management
- Photo Art Direction
- Apparel
- Visual Merchandising
- Audio Branding
- Jira
- Styling
- Image Correction
- Photo Shoots
- Apparel Graphics
- Microsoft Excel
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