Sara Sanchez
Head of Customer Service @Werbylo
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WORK HISTORY
Head of Customer Service @Werbylo
EDUCATION
University of Toronto
Bachelor's degree
ABOUT SARA SANCHEZ
As the Head of Customer Service at Werbylo, I lead a team of junior customer service representatives who provide high-quality support and solutions to our clients. Werbylo is a free platform that helps nonprofit organizations grow and achieve their goals through engaging, informative, and impactful stories. I have a Bachelor\'s degree in Customer Service Management from the University of Toronto, and I have over three years of experience in the customer service industry. I specialize in customer relationship management (CRM), customer satisfaction, and customer retention, which have enabled me to increase the overall customer engagement by 120% at Werbylo. I am passionate about helping nonprofits and their audiences connect and communicate effectively, and I am always looking for new ways to improve our customer service process and deliver value.
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