Sara A. Marshall

Experience

1. Senior Payor Relations Supervisor, Managed Care

   Northside Hospital

   Dec 2012 — Present · Atlanta, GA, US

   Supports the Manager of Operations by providing oversight of provider relations, network management and operations functions-Supports the managed care team with a wide variety of concepts, practices and procedures necessary to meet the goals of the department in regards to professional and hospital contracting-Works closely with the employed and contracted practices, billing teams and health plans to successfully transition providers into the Northside system and health plans-Serves a wide variety of customers, both internal and external, to implement and maintain provider health plan participation and service billing requirements for successful reimbursement to include working with members of the following teams: managed care, billing, practice management, revenue integrity, recruitment and the healthcare plans-Works to resolve escalated billing and reimbursement issues and to recognize root cause problems and opportunities to resolve and share best practices across the whole provider network-Educates and seeks out knowledge regarding plan contracts and federal/state requirements in order to proactively address and streamline problem solving-Provides guidance and support to delegated credentialing reporting, provider data management and plan enrollment-Works to recognize, address and improve internal processes in order to assist and address payor related issues.

Education

• University of Georgia - Terry College of Business

  BBA, Marketing

  1986 — 1990