Saqib Sherwani
The Automation Man | Assistant Operations Manager | Training Manager
- Role
- Assistant Operations Manager at Panacea Smart Solutions
- Location
- South Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Saqib Sherwani
Accomplished and innovative US healthcare domain expert with over eight years of comprehensive experience, possessing deep expertise in operations at all levels. Demonstrated proficiency in client management, performance optimization, strategic staffing, training and development, budgeting, product innovation, and program management.• Automation practitioner (hobbyist & freelancer): I design and deliver end-to-end automation for my current organization (side projects), personal projects, and freelance clients — from RPA and GUI scripting to AI-driven agents. To date I have automated about a dozen complex computer-based tasks across operations and support functions; these automations are performed alongside my full-time responsibilities. Any task that is done on a computer, I can automate it!• Architect and developer of a comprehensive Medical Scribe Training Program, built from the ground up. Spearheaded the onboarding of 120+ graduate trainees from nationwide campus hiring drives and personally trained over 40 full-time medical scribes, setting new standards for onboarding and readiness in clinical support roles.• Certified AI Prompt Engineer, driving AI and automation integration across all organizational verticals—including RCM, Medical Scribing, HR, and Marketing—by leveraging Python and prompt engineering to streamline workflows and enhance outcomes.• Self-taught in Python, Machine Learning, and Generative AI, with a consistent weekend learning routine dedicated to mastering emerging technologies and applying them to real-world business challenges and automation opportunities.• Experienced team leader and mentor, having successfully led and developed teams of 50+ full-time employees, fostering innovation, performance, and a culture of continuous improvement.• Strategic thinker and cross-functional contributor, regularly introducing impactful ideas, tools, and process optimizations across departments—particularly in HR and Marketing—to boost organizational productivity.• Visionary leader with strong strategic planning, execution, and resource allocation capabilities. Adept at navigating complex, high-pressure environments while consistently meeting deadlines and business goals.• Results-driven professional focused on maximizing resource efficiency and consistently delivering high-quality outcomes. Proven success in executing mission-critical initiatives with lasting impact.• The most tenured employee in my current organization, exemplifying commitment, adaptability, and sustained value creation across years of service.
Experience
Assistant Operations Manager
Jan 2025 — Present · Sheboygan, WI, US
As Assistant Manager of Operations and Training Manager at Panacea Smart Solutions LLC, I spearhead the Medical Scribing/US Healthcare Documentation division at PanaHealth while managing a team of 40+ medical scribes (and upto 60+ FTEs) providing real-time documentation support to US healthcare providers. My major duties include overseeing training, operations, and compliance with US healthcare regulations (HIPAA, SOAP documentation, EHR/EMR systems). I established and currently lead the training program, audit department, and quality assurance team, ensuring high standards in clinical documentation. As the most tenured employee, I have trained 30+ medical scribes over the last 2 years in US healthcare protocols, including SOAP documentation, EHR/EMR systems, and HIPAA compliance. My innovative training methods reduced onboarding time by 20% while maintaining a 95% provider satisfaction rate.I am spearheading the implementation of AI-driven solutions across the medical scribing and Revenue Cycle Management (RCM) operations, enhancing efficiency and accuracy. Additionally, I streamlined workflows, improved EHR/EMR usage, and achieved 30% year-on-year client base growth through operational excellence and strategic initiatives. My role also involves monitoring scribe performance, ensuring quality targets are met, onboarding new clients, maintaining/improving client relationships, and fostering professional development.With over 8 years of experience, I bring expertise in medical scribing, US healthcare operations, and training & development. My technical skills include proficiency in C++, Python, generative AI, machine learning, prompt engineering, along with a deep understanding of EHR/EMR systems. I am passionate about leveraging technology to drive innovation in the US healthcare industry especially documentation and RCM.
Education
New Green Field School - India
HSC (12th), Mathematics and Computer Science
2013
University School of Chemical Technology
Bachelor of Technology - BTech, Biochemical Engineering
2013 — 2017
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