Saqib Afaq

Sales Specialist - Global Clients Group - Global Merchant & Network Services @American Express

New Delhi, IN

Proactively supporting the client managers and working closely with the GCG Merchant, assisting them with their day-to-day activities including:• Branch Additions and setting up new locations including working with the customer and internals teams to collect relevant documentation• Terminal management – working with the merchants and internal teams to facilitate new terminal set ups and support• Tax credit enquiry management – working with internal teams to ensure customers are provided with relevant tax credit documentation• Disputes management – working with the merchants and our disputes team to manage escalation / high value dispute cases through to resolution

Huddard High School

Intermediate, Commerce

Chatrapati Sahuji Maharaj Kanpur University, Kanpur

Bachelor of Commerce - BCom, Finance, General