Sapna Tyagi

About Sapna Tyagi

Coordinate internal resources and third parties/vendors for the flawless execution of multiple projectsEnsure that all projects are delivered on-time, within scope and within budgetAssist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibilityEnsure resource availability and allocationDevelop a detailed project plan to monitor and track progressManage changes to the project scope, project schedule, and project costs using appropriate verification techniquesMeasure performance using appropriate project management tools and techniquesReport and escalate to management as neededManage the relationship with the client and relevant stakeholdersPerform risk management to minimize potential risksEstablish and maintain relationships with third parties/vendorsCreate and maintain comprehensive project documentationMeet with clients to take detailed ordering briefs and clarify specific requirements of each projectDelegate project tasks based on junior staff members\' individual strengths, skill sets, and experience levelsTrack project performance, specifically to analyze the successful completion of short and long-term goalsMeet budgetary objectives and make adjustments to project constraints based on financial analysisDevelop comprehensive project plans to be shared with clients as well as other staff membersUse and continually develop leadership skillsAttend conferences and training as required to maintain proficiencyPerform other related duties as assignedDevelop spreadsheets, diagrams and process maps to document needsProject manager requirements:Proven working experience in project managementExcellent client-facing and internal communication skillsExcellent written and verbal communication skillsSolid organizational skills including attention to detail and multitasking skillsStrong working knowledge of Microsoft OfficeProject Management Professional (PMP)/ PRINCE II certification is a plusBachelor\'s Degree in appropriate field of study or equivalent work experienceExperience with project management software tools

Experience

1. IT Specialist

   IBM

   Dec 2022 — Present · ZA

   Assess infrastructure on a regular basis to ensure it continues to meet necessary demandsManage daily operations of the IT departmentDevelop new strategies and IT procedures to increase efficiency, enhance workflow and improve customer satisfactionCoordinate the needs of in-house IT experts and remote employees, vendors and contractorsProtect customer data from outside infiltration through encryption, secure data storage and other necessary meansAssist with the installation of new hardware and software and help train employees on its useManage and oversee departmental quotasOffer suggestions for possible upgrades and changes within the IT department

Education

• Harvard Business School

  Bachelor of Engineering - BE, Electrical and Electronics Engineering