Sapna Srivastava
Organization Change Management Communication consultant
- Role
- Change Management Consultant at HCLTech
- Location
- Meerut, UP, IN
- LinkedIn followers
- 500 followers
About Sapna Srivastava
A versatile professional with over 10 years of experience specializing in Service Operations, Business relationship management, Service Operations Warranty Management, Business Process Innovation, and Development.Demonstrates exceptional organizational abilities, self-motivation, creativity, and initiative to achieve both personal and corporate objectives. Possesses strong interpersonal and organizational skills, adept at engaging with individuals across all levels of the organizational hierarchy.A seasoned professional with a proven track record, proficient in Warranty Management, Claims Auditing, Training, Policy Development, Logic Enhancement, and Team Management. A robust business analyst with a Master of Commerce degree from CCS University Meerut, specializing in Commerce.
Experience
Change Management Consultant
Apr 2024 — Present · Noida, IN
Dynamic and results-driven Organizational Change Manager with over 10 years of experience, including 9 years in Service Operations and as a Business Relationship Manager. Currently excelling as a Change Manager, leading and implementing change initiatives across diverse industries. Adept at driving organizational transformation through strategic planning, stakeholder engagement, and effective communication. Proven track record in managing complex projects, fostering a culture of continuous improvement, and ensuring seamless transitions. Skilled in change management methodologies, risk assessment, and performance metrics to achieve sustainable business outcomes.
Education
CCS University Meerut
M.Com, Commerce
2007 — 2009
Chaudhary Charan Singh University
B.Com, Commerce , Acccounts
2003 — 2006
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