Sapna Pandit
Manager, Customer Success @ Metafoodx l SaaS Start-Up
- Role
- Manager, Customer Success at Metafoodx
- Location
- San Jose, CA, US
- LinkedIn followers
- 500 followers
About Sapna Pandit
Metafoodx is a SaaS company that uses computer vision and real-time data to help mid-market and enterprise clients be more sustainable (and increase their ROI). In my role, I lead customer onboarding, training, and ongoing support, working closely with clients to ensure successful adoption and long-term value. I take pride in solving problems quickly, building strong relationships, and helping customers hit their goals.Highlights:Manage a portfolio of 20+ university and enterprise clients, such as UMass, Stanford University, LinkedIn and Google.Lead full lifecycle support — from install to rollout to ongoing optimization.Maintain customer retention and regularly recognized for fast, responsive support.Help teams use real-time data to reduce food waste, improve forecasting, and streamline kitchen operations.I’m passionate about solving real problems with smart tech, building strong partnerships, and delivering impact at scale.
Experience
Manager, Customer Success
Nov 2023 — Present
Metafoodx is a Series A startup with 11-50 employees that develops AI-powered solutions to help universities and corporate campuses to reduce waste, optimize production, and enhance operational efficiency, thereby improving sustainability and profitability.
Education
University of California, Santa Cruz
Bachelor's degree, Cell/Cellular and Molecular Biology
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