Sapna Chauhan

About Sapna Chauhan

Sr. Compliance Associate at Amazon• Applied Customs Classification expertise including General Interpretative Rules (GIR), HS codes, and determination of applicable duty rates; supported Customs Valuation analysis and origin determination under Free Trade Agreements (FTAs) to ensure accurate classification and compliance.• Supported engagement with Business and Control Owners on testing activities, coordinated SME availability, and managed requests for information to keep testing cycles on track.• Evaluated the adequacy and effectiveness of policies, procedures, processes, and internal controlsthrough regular compliance audits, identifying operational gaps and recommending corrective actions.• Supported stakeholder engagement on control gap remediation planning and implementation, working closely with Business and Control Owners to ensure remediation actions were tracked and completed on time.• Led remediation tracking activities in coordination with stakeholders, monitored remediation status, participated in remediation meetings, and reported status updates to management.• Consulted with business stakeholders to develop corrective action plans and effectively manage change, reducing recurring operational failures and improving overall process reliability.• Coordinated root-cause analysis for operational incidents, working with cross-functional teams to identify underlying causes and implement practical solutions to prevent recurrence.• Assessed operational risk issues and assigned risk ratings consistent with established policy standards, ensuring accurate risk classification and timely escalation of high-priority issues.• Analyzed business and system changes to determine operational risk impact, providing structured assessments to support issue escalation and management decision-making.• Built a Multi-Level SLA Compliance Tracking Mechanism using Power BI and MS Excel to monitor 100+ operational risk triggers in real time, proactively flagging potential compliance breaches before they occurred.• Collaborated with peers, colleagues, and managers across business, technology, and compliance teams to resolve issues, align on priorities, and achieve goals — demonstrating strong process-related and analytical problem-solving skills.• Mentored and trained new hire batches on compliance processes and regulatory standards, strengthening team capability and reducing ramp-up time, demonstrated self-motivated, flexible work style effective both individually and in team settings.

Experience

1. Senior Associate

   Amazon

   Aug 2022 — Present · Bengaluru, IN

   Responsible for supporting Amazon’s global import/export compliance operations by ensuring accurate product classifications and adherence to international trade regulations.

Education

• Army Public School, PRTC

  10th

• Army Public School, PRTC

  12th, Commerce

• REVA University

  Bcom honours, Finance

  2019 — 2022