Sapna B.
Country Leader and Senior Vice President of Operations @ TaskUs | People First and AI Revolution Enthusiast
- Role
- Senior Vice President of Operations at TaskUs
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Sapna B.
TaskUs has cultivated a people-first culture where operational excellence and talent management converge to deliver exceptional customer experiences. As Senior Vice President of Operations with over three years in this role, responsibilities include leading India as a region, driving P&L ownership, and managing complex contact center operations. Success stems from fostering a dynamic workplace centered on the 5 P’s—People, Purpose, Pride, Passion, and Performance—ensuring the team remains engaged, skilled, and motivated. With a focus on culture-building and empowering teams, the organization prioritizes maintaining an exceptional working environment that translates into superior service delivery. By collaborating with a talented team, the goal is to enable transformational growth and sustain high operational performance, ultimately driving the company’s mission to deliver unparalleled customer care solutions.
Experience
Senior Vice President of Operations
Mar 2022 — Present · IN
Education
Institute of Chartertered Financial Analysts of India
DBA, Business Administration
2001 — 2003
Indian School of Business
Executive MBA, International Marketing
2021 — 2022
Devi Ahilya Vishwavidyalaya, Indore
M.COM, Commerce
1997 — 2002
MCRPV
PGDCA, PG Diploma in Computer Applications
2000 — 2001
LFHSS
H. Sc., Commerce
1984 — 1997
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.