Sapana O.
Sr Business Analyst @Dc Department Of Human Services
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WORK HISTORY
Sr Business Analyst @Dc Department Of Human Services
Washington, DC, US
Capture, verify, and manage business and system requirements for DHS-supported, web-based applications within OIS ASD.Lead requirements elicitation with DHS stakeholders, partner agencies, and end users for system enhancements and new initiatives.Translate DHS policies, regulations, and operational mission goals into functional, non-functional, and performance requirements.Develop and maintain use cases, user stories, acceptance criteria, RTMs, and design documentation.
EDUCATION
Shenandoah University
Bachelor's of Science in Public Health , Public Health
ABOUT SAPANA O.
With over nine years in IT and business analysis, I am passionate about driving impactful product strategies and enhancing eLearning experiences within public health. My expertise spans Learning Management Systems (LMS) management, technical writing, user story development, and product testing—all underpinned by my ability to effectively balance product innovation with business objectives.
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