Sapan Parikh
- Role
- Head of Customer Experience at Birla Pivot
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Sapan Parikh
Hi, I am Sapan Parikh, an accomplished Business Operations & CX Leader with…
Experience
Head of Customer Experience
Aug 2023 — Present · Bengaluru, IN
Our mission is to build the most trusted B2B e-commerce platform that helps SMEs unlock their potential by transforming the way they do their business. We empower contractors and retailers to procure high-quality construction raw materials from top brands at competitive prices, with easy access to finance and a smooth delivery experience. Our platform also provides suppliers with the opportunity to grow their market and increase capacity utilization. We are a technology-first brand that is digitizing the entire ecosystem, making it more efficient, transparent, and accessible for businesses. The construction material industry is yet to see its digital transformation which represents a great opportunity to capitalise. At BirlaPivot, my role is to ensure any customer coming to our platform has a great experience resulting into long-term relationship.
Education
Institute of Management Technology, Ghaziabad
post graduate diploma in management, Marketing
2015 — 2017
Sheth C N Vidyalaya, Ahmedabad, Gujarat
Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering
2000 — 2008
Dharmsinh Desai University
Bachelor of Engineering (B.E.), Electrical, Electronic and Communications Engineering Technology/Technician
2008 — 2012
Skills
- C++
- Java
- Coding Languages
- Microsoft Office
- Systems Engineering
- Shell Scripting
- Core Java
- Red Hat Linux
- Unix Shell Scripting
- C
- Sql
- Linux Kernel
- Linux
- Unix
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