Sapan Kumar Dey
Generative AI Innovations || LLM || OPENAI || Building Agentic AI Products || MLOps || Java & Python || Freelancer ||POC & Implementation
- Role
- Senior Manager Ai(Generative Ai-agentic) Senior Data Scientist Nlp at EXL
- Location
- South Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Sapan Kumar Dey
As a Senior manager in machine learning and advanced automation at EXL, I lead a team of talented engineers and analysts who design, develop, and deploy AI solutions for various business domains and challenges. With over six years of experience in machine learning, deep learning, and natural language processing, I have a strong background and hands-on skills in applying these technologies to image processing, text tagging, speech analytics, and conversational AI.My mission is to leverage the power of AI to enhance the efficiency, accuracy, and value of the services and products that EXL offers to its clients across the globe. I am passionate about finding innovative and scalable solutions that can improve the customer experience, optimize the business processes, and generate insights from data. I am also committed to learning new tools and frameworks, sharing best practices, and collaborating with other AI experts and stakeholders in the industry.
Experience
Senior Manager Ai(Generative Ai-agentic) Senior Data Scientist Nlp
Oct 2025 — Present · Noida, IN
Driving the design and delivery of CXLoop.AI, an Agentic AI–powered SaaS platform enabling autonomous customer experience workflows. Leading R&D, innovation, and client solutions across Pharma, Insurance, and Banking domains using Google Vertex AI, LangGraph, and Knowledge Graph–based LLM systems.
Education
Seemanta Mahavidyalya
Senior Secondary School
2002 — 2004
Rairangpur Highschool
Matric
2000 — 2002
Seemanta Mahavidyalya
Bachelor of Science - BS
2004 — 2007
Bijupatnaik University Of Technology
Master of Computer Applications (MCA)
2007 — 2010
Skills
- Javascript
- Html
- Corejava
- Jsp
- Servlets
- Xml
- Sql
- Hibernate
- Servlet
- Mysql
- Jdbc
- Json
- Struts
- Spring Framework
- Core Java
- Web Services
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