Sáoirse D.
Customer Success Manager @SPS Commerce
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WORK HISTORY
Customer Success Manager @SPS Commerce
Belfast, GB
Guide customers through their entire journey, from onboarding to ongoing support, ensuring satisfaction and success. • Developing strong relationships with clients to understand their needs and provide tailored solutions. • Collaborate with cross-functional teams to enhance customer experience and drive product adoption.
EDUCATION
Hikarigaoka Girl's High School, Okazaki City, Japan
Language and Cultural Exchange Certificate, Japanese Language and Culture
Victoria School of Performing and Visual Arts (High School)
High School Diploma (A Level Equivalent) , Languages
ABOUT SÁOIRSE D.
An outgoing Business Development Representative and Customer Success Management specialist, with strong interpersonal and language skills, specialised in the EMEA and DACH markets. My background lies in multi-national, poly-lingual customer service & business development and my passion to help your customers succeed! I have loved helping all of my customers reach their goals, regardless of whether they were looking to improve their manufacturability (aPriori), for the ideal destination on the island of Ireland (while I had the pleasure of being a part of the Tourism Ireland family), the best software update, to keep their IT infrastructure running smoothly (Micro Focus and WhiteHat Security), delivering the newest hardware, to keep the world connected (Ciena), finding the best equity free funding for their growing e-commerce business (Clearco), or helping business owners and their HR teams hire the best global talent (Multiplier); serving customers comprehensively, expeditiously and proudly is my primary goal.To that end I am very proud to have joined the Customer Success Management Team at SPS Commerce, where I look forward to supporting out customers on their entire journey, from the very first day.
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