Sanyukta Rao

About Sanyukta Rao

With over a decade of experience in global key account management, I am a results-driven professional passionate about building strategic, long-term partnerships that translate into measurable business outcomes. My journey across enterprise accounts has been defined by trust, collaboration, and a consistent focus on client success.I currently manage global enterprise accounts in the ports and terminals industry, where I act as a strategic partner to CXO-level stakeholders. I take pride in aligning client goals with organizational objectives, ensuring that every engagement delivers tangible value. Over time, I’ve developed a knack for transforming complex business requirements into actionable strategies — driving revenue growth and achieving an exceptional 98% account retention rate.My leadership style emphasizes transparency, empowerment, and collaboration. Whether mentoring junior associates or leading cross-functional initiatives, I focus on creating environments where teams thrive and clients feel supported. I have designed scalable engagement frameworks that not only improve satisfaction metrics but also build repeat business through proactive relationship management.Prior to my current role, I spent enriching years with Thomson Reuters South Asia, leading enterprise engagement initiatives for the Legal Advancement Program. Managing a 21-member team across regions, I championed marketing support for enterprise software like Concourse, improving lead conversion efficiency by 25% and generating 30% more qualified leads. My efforts strengthened brand presence and product adoption across BFSI and legal sectors — experiences that shaped my understanding of client psychology, business storytelling, and stakeholder communication.My career began with S.K. International, where I worked closely with BFSI clients, leading CRM and information rights management projects. It was here that I developed my foundation in client-centric engagement, process optimization, and solution-driven business development.I firmly believe that sustainable growth comes from consistent client value creation. Whether it’s implementing global account governance, optimizing cross-business penetration, or fostering innovation-driven discussions, my focus remains on enabling success — both for clients and the organization.I continue to be inspired by opportunities that challenge the status quo. My goal is to keep growing as a strategic business leader who blends analytical insight with human connection to build partnerships that last.

Experience

1. Key Account Manager

   Envecon

   Dec 2023 — Present · Mumbai, IN

   I currently oversee enterprise accounts across multiple geographies — Africa, the Middle East, Europe, and the USA — with a focus on the ports and terminals sector. My day begins with understanding client priorities and ends with ensuring those priorities are not just met but exceeded. I work closely with CXO-level stakeholders to align their strategic vision with our service offerings, often uncovering new opportunities for cross-selling and expansion.Through a mix of proactive engagement and data-driven strategy, I’ve delivered over USD 500K in revenue while achieving a 98% client retention rate. I’ve designed robust account plans that streamline client journeys, implemented escalation management frameworks to reduce turnaround time, and expanded business penetration across units by 30%. My work extends beyond relationship management — it’s about driving meaningful outcomes that directly influence growth.Equally important is my role in mentoring the next generation of account professionals, ensuring they embody a client-first mindset and uphold the values of trust and accountability that define successful partnerships.Awards & Recognition• Certificate of Appreciation – Dec 2024• Pat on the Back Award – May 2024• Best Dressed Award – Aug 2024• Achieved USD 500K revenue growth through global account expansion• Maintained 98% account retention rate across enterprise portfolios

Education

• University of Mumbai

  Master of Business Administration - MBA, Marketing

  2007 — 2009

• Holy Cross Convent High School

  S.S.C.

  1990 — 2000

• Datta Meghe College of Engineering

  Bachelor of Engineering (B.E.), Information Technology

  2004 — 2006

• Parshwanath College of Engineering

  Diploma, Computer Technology/Computer Systems Technology

  2000 — 2003

Skills

• Online Marketing
• Social Media Marketing
• Strategic Alliances
• Competitive Analysis
• Brand Positioning Strategies
• Customer Engagement
• Product Marketing
• Crm
• Digital Marketing
• Communication Skills
• Brand Management
• Marketing Strategy
• Team Management
• Salesforce.com
• Product Management
• Advertising
• Marketing
• Vendor Management
• Marketing Management
• Email Marketing