Sanyam Tyagi
Strategy,Growth &Customer Success @ Spyne.Ai||
- Role
- Customer Success Manager at Spyne
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Sanyam Tyagi
Customer Success Manager with 5+ years of experience driving adoption, retention, and…
Experience
Customer Success Manager
Apr 2024 — Present · Gurugram, IN
Own the end-to-end customer journey, ensuring seamless onboarding, adoption, and long-term success for US region.• Manage implementation projects, collaborating with cross-functional teams to deliver customized solutions within defined timelines.• Conduct regular business reviews to identify opportunities for growth and proactively address challenges.• Act as the primary point of contact, fostering trust and establishing long-term relationships with key stakeholders.• Design and execute scalable processes to enhance the customer experience and streamline operations.• Facilitated training sessions and workshops to empower clients and ensure product adoption.• Coordinated with product, engineering, and support teams to address technical issues(API, FTP integrations etc.) and ensure successful deployments.
Education
GL bajaj institute of Management and Research
PGDM
2018 — 2020
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