Sanyam Kwatra
Assistant Front Desk Manager(Duty Manager)At Indore Marriott
- Role
- Assistant Front Desk Manager at Indore Marriott Hotel
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Sanyam Kwatra
Currently serving as Assistant Front Desk Manager at The Westin Gurgaon,contributing to…
Experience
Assistant Front Desk Manager
Jul 2024 — Present · Indore, IN
Supported revenue management initiatives by actively upselling room upgrades and additional services.Assisted manager with guest check-in and check-out and provided customer service.Welcomed guests and focused on providing positive lodging experience.Provided resources for training new employees and ongoing training for current staff.Maintained accurate financial records, processing payments and balancing cash drawers daily.Handled high call volumes, maintaining a professional demeanor while providing accurate information to potential guests.Contributed positively towards a welcoming work environment that encouraged collaboration amongst colleagues.
Education
CHANDIGARH UNIVERSITY
BSCHotel&Hospitality Managment, Hospitality Administration/Management
2017 — 2019
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