Santresa Wilkins

Technical Assistant i @Liberty Mutual Insurance

Access multiple claim systems to research account information.\\\\n• Develop and create Claim Review reports to be delivered to internal and external stakeholders by utilizing project management fundamentals and software.\\\\n• Demonstrate proactive and responsive communication to agents, brokers, customers, and internal/external business partners handling all inquiries/issues within established guidelines.\\\\n• Manage the Costco account by creating and researching providers, collaborating with internal and external Costco contacts, and ensuring all locations are accurate in Talis.\\\\n• Actively seek out projects or assist with additional workflows as time permits.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n